Part 1. Why Recorder Not Working
Part 2. Solutions
Part 3. FAQs
Part 4. Alternative

Why My Screencast-O-Matic Recorder Is Not Working

Jordan ScottJordan ScottUpdated on Jan 03, 2024Video Recorder

You have probably encountered the situation described in the title, which is why you are reading this article. As software features become increasingly numerous and complex, you can no longer reboot the program when it goes wrong. This is especially true of programs like Screencast-O-Matic (now ScreenPal), a versatile screen recording program. It allows users to record audio and screen with several useful functions and editing tools. In this article, we will explain why the Screencast-O-Matic recorder may not be working. We’ll also present three solutions and an alternative - AnyMP4 Screen Recorder. Now, let’s get into the details.

Screencast-O-Matic Recorder Not Working
Part 1. Why Screencast-O-Matic Recorder Not Working Part 2. Solutions Part 3. FAQs about Screencast-O-Matic Recorder Not Working Part 4. Alternative to Screencast-O-Matic: AnyMP4 Screen Recorder

Part 1. Why is the Screencast-O-Matic Recorder Not Working

Screencast-O-Matic Recorder may not work for several reasons. If you couldn’t get the software to start recording, it’s probably because too much software runs simultaneously. This overloads your computer system. Therefore, you cannot start recording. If you are able to begin the recording, but the webcam or microphone is not working, see the possible causes below.


If your webcam is not working during the recording, it may be that you have not given Screencast-O-Matic software access to your webcam. So, the software cannot identify your device, and the webcam window appears black.

If you only see a static image in the webcam window when recording, you may have some third-party software that interferes when Screencast-O-Matic tries to use the webcam.


Similar to webcams crashing, if your microphone is not working with Screencast-O-Matic, it may not be detected by the software. Another possible reason is that you have not positioned your device correctly. If you’re using the default microphone on your computer, you may have muted it so that you can’t record sound.

Part 2. Solutions

In this session, we’ll introduce three practical solutions to this problem. Get your Screencast-O-Matic working again by following these approaches.

Close third-party programs

Try closing unnecessary third-party programs that may cause conflicts when recording with Screencast-O-Matic. Check if you have any of the software that may cause the problem: Cyberlink Webcam Splitter, YouCam, ASUS Virtual Camera, UScreenCapture and ChromaCam. If you’re not sure whether the software you’re using interferes with Screencast-O-Matic, please get in touch with the support team via the official website.

Allow access to the webcam/microphone.

Here, we’ll show you how to add permission to the webcam. The process for microphone setting is similar.


Go to Windows Settings > Privacy & security, and under App permissions, click Camera.

Privacy Camera

Tick the box to the right of ScreenPal (formerly Screencast-O-Matic) to turn it on.

Access Camera

Make sure the webcam/microphone is set correctly

Once the webcam/microphone is accessible by Screencast-O-Matic, you need to check that it is set up correctly in the software. Navigate to the recording interface, click the Narration button, and see a list of all the available devices. Select the microphone you want to use.

Check Microphone

Part 3. FAQs about Screencast-O-Matic Recorder Not Working

Why did my recording stop on Screencast-O-Matic?

This usually happens for two reasons:
1. Your computer is running low on memory.
2. You don’t have enough storage space.
To restore proper recording, close any unnecessary programs running in the background and make sure you have enough disk space for your recording.

How to record screen using Screenpal (formerly Screencast-O-Matic) iOS screen recorder?

1. Open the app and click the Rec button.
2. Choose the type of recording you want - Screen Recording, Camera Recording, or Camera & Screen.
3. Select ScreenPal from the list to make it your default screen recorder.
4. Tap the Microphone if you want to record your voice.
5. Hit Start Broadcast to start the countdown to record your screen.
6. Tap the red bar at the top of your screen to stop recording. You can then save, edit, or share your video.

Is Screencast-O-Matic safe to use?

Yes. ScreenPal (formerly Screencast-O-Matic) has a comprehensive privacy policy that outlines the type of information they collect with specific scenarios. It also offers a special policy to protect children and students’ information and usage environment. All of your information is subject to your choices. If you have any privacy concerns, feel free to contact support for more information.

Part 4. Alternative to Screencast-O-Matic: AnyMP4 Screen Recorder

AnyMP4 Record Interface

We believe that by the time you get here, you will already have a better understanding of Screencast-O-Matic. But there’s more! In this section, we’re going to recommend another professional recording program – AnyMP4 Screen Recorder.

First of all, AnyMP4 Screen Recorder has a user-friendly recording interface where all the device settings are clearly displayed. Beginners can get started quickly without the need for instructions. As shown in the image above, it allows the user to record the screen, window, webcam, system sound and microphone. While recording, you can also take a photo of your webcam or the area being recorded. This way, you won’t miss any precious moments or important information.

The recording features are listed below the settings. Set a preset stop time or schedule recording for quicker and easier recording. With the recording watermark, you can show your personality and protect the video’s copyright at the same time. AnyMP4 Screen Recorder cares about both your convenience and privacy.

Free Download Free Download


In summary, we’ve examined why Screencast-O-Matic Recorder is not working and how to fix the problem. It would be best if you closed any unnecessary third-party software to ensure smooth operation and set up your devices properly for preparation ahead of time. Meanwhile, we’ve also introduced powerful software: AnyMP4 Screen Recorder. If you have any other questions about Screencast-O-Matic or other recording software, please visit our website to find the solutions.

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