Part 1. Why Camtasia Black Screen
Part 2. Solutions
Part 3. FAQs
Part 4. Alternative

Quickly Fix a Camtasia Black Screen with These Solutions

Jordan ScottJordan ScottUpdated on Dec 20, 2023Video Recorder

Camtasia is an all-in-one software package from TechSmith that records your screen, microphone, audio, camera and more. In addition to recording, you can also edit your videos with excellent features such as adding transitions, music, captions and effects. However, you may encounter problems such as a black screen when using Camtasia. Say you're hoping to upload some video or audio, but the interface shows a black screen; it can be confusing and disappointing. Here, we’ve got three solutions for you. Read on to find out how to fix your Camtasia black screen problem!

Camtasia Black Screen
Part 1. Why Does Camtasia Show a Black Screen Part 2. Solutions to Fix the Problem Part 3. FAQs about Camtasia Black Screen Part 4. Alternative to Camtasia: Aiseesoft Screen Recorder

Part 1. Why Does Camtasia Show a Black Screen

We all know that Camtasia handles multiple media like video and audio professionally. But for some reason, the interface or preview screen goes black right before or after you record. This problem is often related to incorrect settings, an outdated version, or an antivirus software block. Users must ensure everything works correctly and download the latest version to enjoy the best service. This will allow you to take full advantage of Camtasia recording. Other times, an antivirus program may block the content you’re trying to capture. If you’re unsure what’s causing your Camtasia screen to go black, try the solutions in Part 2 to troubleshoot and fix the problem.

Part 2. Solutions to Fix the Problem

Method 1. Check Canvas Dimensions

Problematic canvas dimensions can cause a black screen when using Camtasia. The canvas is the work area where you preview, arrange, rotate, resize, and arrange the appearance of the media in your video. Sometimes, it needs to be bigger to see what’s on your screen.


Find the File tab in the top left corner, then click it and click Project Settings.

Canvas File

Select a dimension from the drop-down list or enter values in Width and Height to match the size of your video.

Canvas Settings

Click Apply.

Method 2. Update the Camtasia Software

If you are experiencing a black screen while recording, it may be because you have not updated your software. The latest version of Camtasia can improve features and fix bugs for a better experience. So, all you need to do is update your Camtasia software.

Click Help on the right-hand side of the toolbar and select Check for Updates. The software will install the new version if it is now available. After updating, restart the software and see if the black screen issue persists.

Check Update

Method 3. Turn Off the Antivirus Program

Sometimes, the Camtasia screen goes black because of antivirus software on your computer. You’ll want to turn off any third-party antivirus programs that may be running. To do this, you can usually right-click the program icon on the right side of the Windows taskbar and choose Disable or Exit to turn it off temporarily. You can restart your computer to turn it back on later.

If you want to turn off Windows Defender real-time antivirus protection, follow these steps:


Press Windows + I to open Windows Settings.


Click Privacy & security -> Windows Security -> Virus & threat protection.

Virus Threat

Scroll down to find the Virus & threat protection settings section and click Manage settings.

Manage Setting

Turn off Real-time protection.

Part 3. FAQs about Camtasia Black Screen

Is Camtasia free?

Camtasia offers a three-day trial for registered users. After the trial, you will have access to limited services. For example, all exported videos will have a watermark on them. If you want full service, you must purchase an individual subscription, which is $179.88 per year.

Who is Camtasia for?

Camtasia is simple and accessible to all users. It is extremely popular with educators. Because Camtasia makes it easy for users to record and dub screen activities, add captions and watermarks, create video covers and menus, and more. Now, several video platforms use Camtasia to make the majority of micro-classroom teaching videos.

How can I learn to Use Camtasia?

You can click on Help in the interface to read tutorials or visit the Camtasia website to contact the support team.

Part 4. Alternative to Camtasia: Aiseesoft Screen Recorder

If the above solutions don’t work or the black screen problem persists, we offer you an excellent alternative - Aiseesoft Screen Recorder. Aiseesoft Screen Recorder has similar features to Camtasia. However, it has more impressive capabilities that expand your recording options.

Select Video Recorder Aiseesoft Screen Reccorder

Aiseesoft Screen Recorder allows users to capture the lock screen and phone screen on their PC. It makes it easy to record when multiple windows are open on the screen. You can search in the browser or take notes in the memo without interrupting the recording process. Because you can put your phone screen on your computer, you don’t have to switch back and forth between the two. This saves a lot of time. It also makes the phone screen bigger and clearer for you to see. You will no longer be distracted by screen activity when watching your recorded videos. All you see is the window that you have selected - an online meeting or a classroom presentation.

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We believe you will have a better understanding of how to deal with the black screen in Camtasia after reading this guide. Please note that in spite of the three solutions we have provided, you can try the amazing alternative Aiseesoft Screen Recorder at any time. If you find our post helpful, please give us a thumbs up. Thank you very much!

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