1. Why Doesn't My Instagram Refresh?
2. Solutions to Fix Instagram Down
3. FAQs about Instagram Not Working

Why Instagram Not Working: Common Issues and Best Solutions

Aaren WoodsAaren WoodsUpdated on Aug 09, 2023Social Media

In the dynamic world of social media, Instagram has emerged as a prominent platform, captivating millions of users worldwide. With its visually engaging content, ease of use, and extensive community, Instagram has become an integral part of our daily lives, connecting people, brands, and influencers across the globe. Whether sharing personal moments, showcasing creativity, or promoting businesses, Instagram has revolutionized how we communicate and share experiences.

Despite Instagram's best efforts to maintain smooth functionality, users may face frustrating issues that hinder their ability to engage with the app fully. In this comprehensive article, we delve into users' common challenges on Instagram and provide practical solutions to tackle them effectively. For that, this article provides us with the best solutions and guide to fix Instagram not working; whether it's the perplexing issue of the app failing to refresh content, mysterious error messages during post attempts, or the frustration of being unable to log in, we've got you covered.

Instagram Not Working
1. Why Doesn't My Instagram Refresh? 2. Solutions to Fix Instagram Down 3. FAQs about Instagram Not Working

1. Why Doesn't My Instagram Refresh?

In the fast-paced world of social media, staying up-to-date with the latest content is crucial. One of the most common frustrations users encounter on Instagram is when their feed fails to refresh, leaving them unable to see new posts and updates from the accounts they follow. This issue can be both perplexing and exasperating, especially when you're eager to catch up with your favorite content creators or keep tabs on the latest trends.

Several factors can contribute to Instagram's failure to refresh, and it's essential to identify the root cause to resolve the issue effectively. Here are some common reasons why your Instagram feed may not be updating:

Server Issues

Instagram's servers are responsible for delivering content to users' feeds. If these servers experience technical problems or undergo maintenance, it can disrupt the refreshing process.

IG Server Error

Internet Connectivity Problems

A stable internet connection is essential for your device to communicate with Instagram's servers. Weak or unreliable internet connectivity can prevent new content from loading properly.

IG Internet Connectivity Problems

App Version and Updates

Using the outdated version of the Instagram app may lead to compatibility issues, causing problems with content refreshing. Regularly updating the app ensures you have the latest bug fixes and improvements.

2. Solutions to Fix Instagram Down

Method 1: Observing Too Many Following

Let's start by making sure your issue isn't related to your quantity of followers. If you see an error message saying you can't follow more people, it's not a problem with the app, phone, or data cache. That indicates you've reached the limit for the number of accounts you may follow: 7,500. If you face this issue, unfollow some accounts before following new ones.


Tap the account Avatar in the lower-right corner of the Instagram app.


Tap Following at the upper right of the screen.


Scroll down the list and tap Following to unfollow a few profiles you no longer require. The button should turn blue and change to Follow.

IG Following Numbers

If you see that you are following many people, it is time to lessen these following. After that process, we need to observe if there are changes within your application. This process is a go-to solution, yet we cannot guarantee it is the best. Some issues that came from software malfunction must have another solution.

Method 2: Restarting your Phone

If an app appears to be acting strangely on your phone, you should restart the device to clear any corrupted memory or cache files. First, try closing Instagram completely. If you need a reminder, here's how to close an app on Android, and here's how to close an app on iOS. Then, try running Instagram again. If the problem persists, power down and restart your Android or iPhone. Then try Instagram once more.

Restart iOS

Method 3: Update Issues

If you haven't updated your apps in a while, Instagram may be acting strangely simply because it is outdated. It's a good idea to enable automatic updates - you may do so on your iPhone or update apps on your Android. You can also go to the App Store or Google Play Store to manually update the application.

IG Update

3. FAQs about Instagram Not Working

Why is Instagram saying something went wrong when trying to post?

When you encounter the "something went wrong" error while trying to post on Instagram, it indicates a problem with the app's functionality. The issue could be related to content violations, technical glitches, or problems with your account. To address this problem, you can try clearing the app cache and data, ensuring compliance with Instagram's community guidelines, and checking your account settings for any restrictions.

Why does Instagram say we're sorry, but something went wrong?

The "we're sorry, but something went wrong" message on Instagram usually appears when there are temporary server issues or conflicts with cached data. To resolve this, you can start by closing the app, clearing the cache, and checking your internet connection. If the problem persists, waiting a while might allow Instagram's servers to resolve the issue.

How do I contact Instagram support?

To contact Instagram support, follow these steps: Open the Instagram app and go to your profile. Then, open the menu and tap the three horizontal lines in the top right corner. At this point, please hit Settings at the bottom of the menu, then choose Help. From the Help Center , you can search for relevant topics or report specific issues. If you can't find a solution, you can report the problem to Instagram by selecting Report a Problem and following the prompts.

Why am I not able to log in to Instagram?

Several reasons could prevent you from logging into your Instagram account, such as: Forgetting your password, Facing a suspicious login attempt, or Dealing with a disabled account due to policy violations, and To regain access, you can try resetting your password, verifying your account via email or phone, or contacting Instagram support for further assistance.

How long do Instagram outages typically last?

Instagram outages' duration can vary depending on the severity and nature of the problem. While some outages may last only a few minutes, others might extend to several hours or even longer. It's essential to stay updated on the official Instagram status page or social media channels for real-time information during an outage.

Does Instagram have a content violation issue?

Yes, Instagram has guidelines and policies to regulate the content shared on its platform. These guidelines are designed to ensure a safe and positive experience for all users and prevent the dissemination of harmful or inappropriate content. Instagram's Community Guidelines cover various aspects, including Nudity and Sexual Content, Violence, and Hate Speech.


As we navigate the captivating world of Instagram, it becomes evident that while the platform offers an abundance of creativity and connection, it is not without its occasional challenges. From refreshing issues to post failures and login problems, encountering obstacles is a natural part of any digital experience. However, armed with this article's knowledge and troubleshooting techniques, you can overcome these hurdles and enjoy a seamless Instagram journey.

Did you find this helpful?

436 Votes

YesYESThanks for letting us know!NoNoThanks for letting us know!
AnyMP4 Video Converter Ultimate

All-in-one video converter, editor, enhancer upscaled with AI.

AnyMP4 Video Converter Ultimate